Hear between the lines

Daisee gives you a deeper understanding of your customer interactions.

Manage your agents from one place, enhance productivity, rapidly transcribe calls, evaluate performance, and improve quality assurance standards.

The best AI speech analytics software on the market.

90% +_*

Accuracy in transcription and quality scoring

* As verified through comparing a control group of human scores against the word error rate versus the ground truth assessment undertaken by Daisee

300%_*

See up to 300% return on investment in 12 months

* Based on the average productivity uplift of Daisee customers' contact centre agents and QA teams, and a conservative estimate of a 1% increase in revenue.

22%_*

Increase in customer satisfaction (CSAT). Discover results immediately

* As reported by MYOB after integrating Daisee in their contact centre workflow

Quality Assurance

Analyse 100% of calls and customer interactions

Daisee augments human intelligence by automatically revealing compliance gaps, caller sentiment, and the underlying reasons why customers are contacting your business.

Revenue Generation

Accelerate your revenue with AI-driven actionable insights

A meticulously crafted customer experience naturally leads to increased customer satisfaction and revenue growth.

Daisee utilises Artificial Intelligence, advanced natural language processing, and sentiment analysis to allow you to gain deep insight into the reasons customers are calling. Our solution identifies emotions, reveals instances of non-compliance, and ultimately helps your business operate one step ahead of both your competition and customer base.

Agent Productivity

Boost agent productivity and empower your team

Operational productivity is one of the core driving factors of any business. Daisee surfaces AI-driven insights about your team's performance so you can ensure high-value interactions are provided by all of your agents.