Daisee White Papers

Getting past “compensation effects”: The importance of monitoring and managing claimant distress

Identifying and managing claimant distress poses challenges within the Insurance industry. This White Paper explores how AI-driven conversational analytics technology provides effective solutions to enhance the claimant experience.

Using AI to extract insights from customer conversations in Financial Services

An exploration into how conversational analytics can increase the effectiveness of contact centres in the Financial Services sector by unlocking the actionable information held in customer interaction data.

A Complicated Contact Centre Space: daisee brings AI driven growth to DXC Claims Management

This White Paper examines the intricate challenges encountered by DXC Claims Management in the rapidly evolving contact centre landscape, while providing insight into the how Daisee's cutting-edge solutions have played a pivotal role in driving growth for DXC Claims Management.