Daisee enables you to stay on top of RG 271*

Enhance your compliance with ASIC RG 271 by ensuring you have full insight across 100% of your customer calls.

Train your team to perform at their best and triage your customer calls using unbiased, evidence-based rationale.

Identify potential complaints and monitor agent performance, quality assurance and issue resolution using sophisticated Artificial Intelligence.

Review calls automatically via your customised digital scorecard covering all of your customer conversations including complaints.

*The ASIC RG 271 obligations apply to a number of financial services entities including Australian financial services (AFS) licensees, trustees of regulated superannuation funds, trustees of approved deposit funds and Australian credit licensees. (In effect from 5 October 2021)

Stay ahead of your compliance obligations and deliver exceptional customer experience with the latest in conversational intelligence.

Contact the experts at Daisee to discover how we can help you meet your RG 271 obligations