Daisee Announces New CEO and Bolstering of Management Team
Sydney, Australia, 8 March 2022
Daisee, an Australian A.I. software company named as a recent Gartner Cool Vendor, announced today the appointment of Dr Kylie de Boer as CEO. Kylie will lead daisee in its next phases of development and growth as the company continues its rapid expansion capitalising on recent success in the Insurance sector. Kylie has served as daisee’s Chief of Operations since 2019 and has enjoyed a diverse career spanning health and technology, notably as CEO Genea, Sun Doctors and Southern Sun Pathology. In these roles she has supported organic growth and growth through M&A, greenfield, and JV’s. Over the course of her career, she has worked with a wide range of stakeholders and equity investors, including private equity. Kylie brings over 15 years of success in delivering new and disruptive solutions to market, cost efficiently and at pace.
Commenting on the news, Richard Kimber, daisee Founder, said,
daisee could not be more thrilled to have Kylie as our next CEO. She brings exceptional leadership experience to the table and has repeatedly demonstrated the ability to drive growth and scale for companies working to make the next leap.
Richard Kimber - Founder and Director Daisee
I am really excited about the opportunity to continue to develop daisee’s potential and this next phase of growth. I know the team and the Shareholders well and am confident we are all aligned to deliver on this amazing product
Kylie’s appointment was supported by key investor Rajeev Gupta of Alium Capital Management
The positive momentum daisee has built in the last 12 months now needs acceleration in penetration and execution. At the same time, we wanted someone who understood daisee and its world-class team. I'm confident we've found the perfect fit with Kylie, and I'm delighted to be working with her.
Since its formation in 2017, Daisee has been led by CEO and co-founder Richard Kimber who will move to the Board as a Founder Director. Richard will continue to support the company with his significant experience in technology and financial services from CEO and executive roles at OFX Group, Google, ANZ Bank; and as chairman of Fintech hub, Stone & Chalk.
Additionally, daisee welcomes Attif Rizk as Head of Customer Success and Partnering. He has over 25 years’ experience delivering business solutions to Australian and Global banks, telcos, government, and Health organisations. He has had a career within tier one business and technology consulting and systems integration practices including Accenture, Deloitte, Avanade, IBM and Capgemini. Most recently Attif was the Director of Professional Services at Salesforce.
Daisee’s solutions help organizations create practical business value today from day one with pre-trained software that is incredibly flexible and easy to deploy across any telephony system. Daisee solutions are tailored for various industries, particularly Insurance and Financial Services with high regulatory and compliance requirements. Daisee’s deep domain knowledge, data science teams and industry specific functionality help large and small companies deliver exceptional customer service across 100% of their contact centre calls.
Daisee builds technology that empowers people. Daisee provides world-leading automated quality management of customer interactions, powered by artificial intelligence, speech and text analytics. Enabling you to see far beyond words alone, surfacing the underlying emotion hidden deep within your customer interactions – what your customers are really saying, thinking, and feeling. Daisee helps people solve problems by making interactions simple and smart so they can have a more significant impact, be more productive, and be better at what they do.
Founded in 2017, Daisee operates globally in Australia, USA, and New Zealand.