We are an Australian AI provider supporting leading contact centres to mine and use insights from customer conversations to drive better compliance, efficiency and satisfaction outcomes. We believe your customers are already telling you what they want. With the right combination of AI, machine learning and behavioural science, you can draw out rich lessons to understand the topics customers are calling about and predict business outcomes.
Our technology is unique in its class thanks to proprietary AI and more than 10 million hours of call data built into the platform. With daisee, there’s no training language models from scratch for months before starting to analyse data or deliver insights. daisee delivers a speed to value because much of the hard work has already been done by our team in developing the product. In many cases, you can go from deployment to analysis and recommendations in a matter of weeks.
Turn challenges into opportunities with the robust AI and machine learning features of the daisee platform to drive greater empathy in your contact centre customer interactions
Australian based with strong understanding of local industry requirements
Fully cloud based SaaS solution
Analysis of 100% of conversational interactions
Reduce Complaints and Compliance Risk
Improve CX
Improve sales yield
