daisee's AI gives your contact centre the competitive advantage
The daisee platform empowers contact centers by leveraging AI to enhance, analyse and evaluate 100% of customer conversations. Our solution provides comprehensive insights into the performance of your team so that your business can focus on driving revenue, results and a flawless customer experience.
Unleash the full potential of
your contact centre
100% Call Coverage
daisee augments human intelligence by automatically revealing compliance gaps, caller sentiment, and the underlying reasons why customers are contacting your business.
Enhance Agent Productivity
Our solution enables agents to view their personal performance and call activity over time. QA managers also have the ability to compare agent performance across multiple teams.
Surface CX Insights
daisee rapidly transcribes and analyses voice interactions with your customers so that you can turn the rich unstructured emotional and behavioural data of each call into business-improving intelligence.
Increase Revenue & Results
Our technology removes biases, time and human-resources from manually sampling calls. Take action with confidence and use the power of daisee's AI to help narrow your business’s focus.
Contact us to discover how you can use AI to transform your contact centre today
90%+ accuracy in processing, analysing and interpreting calls
Flagged high risk calls and explanation of failed calls
Automated analysis to provide deep understanding of all voice interactions
Power smarter business decisions and reveal critical insights into your customers’ voice with the industry’s most sophisticated AI-driven voice analytics platform.