Zip Case Study Zip increased the quality of agent training immediately after deploying Lisa by covering 100% of calls, focusing on calls more likely to contain training opportunities, and reviewing each call much faster and with more accuracy. Contact us for a free demo Contact us for a free demo

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  Taming the Wild West of Project Management by Shannon Pace   Once Upon a Time in the Lab Our ability to process textual data has improved rapidly with the introduction of language models such as word2vec and GloVe, which enable symbolic text to be transformed into a more flexible numeric representation. Yet, the nature of some problems is that there will never be enough domain or context-specific textual data to train such models. One of…

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