Zip Case Study Zip increased the quality of agent training immediately after deploying Daisee by covering 100% of calls, focusing on calls more likely to contain training opportunities, and reviewing each call much faster and with more accuracy. Contact us…

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  Taming the Wild West of Project Management by Shannon Pace   Once Upon a Time in the Lab Our ability to process textual data has improved rapidly with the introduction of language models such as word2vec and GloVe, which enable…

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