Zip Case Study Zip increased the quality of agent training immediately after deploying Daisee by covering 100% of calls, focusing on calls more likely to contain training opportunities, and reviewing each call much faster and with more accuracy. Contact us…

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The future of contact centres – showing business how it’s done with AI More than ever, businesses need to understand the complexities of individual transactions and customer behaviour over multiple contacts and channels. By pioneering AI software technology, contact centres…

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